Q. What do I do if the wrong name is on my service charge invoices?
Answer:
If you have recently purchased your home, it is possible that we have been incorrectly advised of the name of the owner. It is a requirement of the lease or transfer that we receive formal notice of sale which solicitors should deal with as part of the completion process, and we are unable to change our records until we receive this. As a first step please check with your solicitor that they have issued the Notice required by the lease or deed to Hobdens and if you still need help, please contact our Legal Team at Head Office.
If your name has changed or someone’s name should legally be removed, we will need to be advised in writing together with a copy of the relevant legal document such as a marriage certificate, deed poll or probate certificate.
RETURN TO FAQ’sOther Service Charge & Ground Rent questions
- What is a Service Charge?
- What are my rights?
- Why is my Service Charge higher than my neighbour or the building down the road?
- What has happened to the Service Charge that I paid to the developer when I bought my home?
- My property is empty, why do I have to pay?
- What is the Management Fee?
- What is the Reserve Fund and Redecoration Fund?
- Why do I have to pay Service Charge when I live in a Freehold House?
- How do I know what Hobdens is spending my Service Charge on?
- Why has my Service Charge increased?
- How can I pay my Service Charge or Ground Rent?
- Why do I have to pay Ground Rent?
- What is the Service Charge?