The following downloads are available from the Association of Residential Managing Agents: -

• ARMA Code of Practice
• About ARMA
• Appointing A Managing Agent
• Living in Leasehold Flats - A guide to how it works, your rights and responsibilities

To access the ARMA website, please visit the Links page.

In addition, ARMA publish a series of Lessee Advisory Notes on a number of topics and these can be downloaded below: -

• A Leaseholders Guide to Digital TV
• Lessees Carrying Out Gardening, Cleaning & Other Duties
• Health & Safety
• Lessees Rights to Information
• Smoke Free Regulations
• Noise
• Section 20 Consultation & Major Works
• Resident Management Company Accounts
• Conveyancing

Also of use is the following document, produced by News On The Block, entitled 25 Things Every Flat Owner Should Know 

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